Quick fulfilment update + Kieron at UKGE!
over 1 year ago – Tue, May 30, 2023 at 08:32:19 AM

Hi folks, Maz here again with a brief shipping update.

The brief shipping update

US & Canadian backers: the team in Tennessee is now well over half-way through shipping your orders. But that does mean they still have more than 1750 orders left to ship, so if your order hasn't gone out yet, please don't panic. You'll get an email when the label for your order is printed, but it can still take a little while after that before it's collected and scanned in by the courier to provide tracking updates.

Canadian orders in particular are being batched for dispatch, because that reduces the risk of issues at the border. That can mean some orders sit at "label printed" for a while as they wait for other orders to join them. 

Brazil folks, we've shipped most of your orders; the ones with GM dice are taking a little longer while we make sure we can get them safely over the border without you getting badly stung for extra charges.

APAC folks, a pallet of goods which includes your orders is headed to LA to get on a plane, and we now think fulfilment will start for you in mid-to-late June. Will keep you updated here too.

It's been great to see so many people getting their orders, and we're really glad so many of you are enjoying the book. Keep the photos coming. And as ever if you have issues, please email [email protected] and we will do our best to make it right.

UKGE and signings

Also! Kieron will be joining us at stand 2-330 at the NEC for UK Games Expo this weekend, where he'll be signing books from 2pm to 3.30pm each day. If you're here, come say hello!

All the best,

Maz, Kieron, Stephanie, Grant and everyone at RR&D

US & Canadian shipping begins
over 1 year ago – Thu, May 18, 2023 at 01:27:43 AM

Good news! The first parcels for US and Canadian backers have begun to depart from our partners to your mailboxes, and the rest will follow along shortly. Please bear with us: there are more than 5,000 parcels to send, so it will take a little while to get all of them sent. We can't wait to see the books in your hands.

As ever, if you have concerns, questions, or anything arrives in a state you're not happy with, please email us at [email protected] and we will do our best to help you out. 

Thanks for all your support on this. And, Australians, New Zealanders and other Asia Pacific backers, expect an update on your shipping schedule in about a week's time.

Once Again, The DIE RPG Is Increasingly Imminent
over 1 year ago – Tue, May 09, 2023 at 04:08:47 AM

Hi folks, some good news!

SHIPPING UPDATE FOR US & CANADA 

The books have landed in the mainland United States, and are currently on their way through the clearance and transport process that will take them to our warehouse. We're hoping fulfillment will begin quickly once they've arrived and been checked over, so: we're going to lock down US and Canadian addresses in about 48 hours' time.  

Just to say that again: backers in the USA and in Canada, your addresses will lock down in about 48 hours, unless you have told us specifically that you want us to hold your parcel. Please log in to Backerkit now and make any changes there that you need. If you need us to hold your parcel for any reason, please get in touch with us at [email protected].  

MORE SHIPPING UPDATES FOR OTHER PEOPLE 

Folks waiting for replacements from the first batch of orders: Your replacements should ship from Spiral Galaxy this week! 

Mexican backers: Your books will be coming out from the UK in the next week or so! 

Brazilian backers: Your country is very hard to ship to! We are doing our best: your parcels are all on their way, but Brazilian customs is notorious for fines and issues, so if anything goes wrong please email me ([email protected]) so we can deal with it appropriately! 

Israeli backers: Your country is also proving challenging to ship to, but we hope your parcels will go out in the next few days once we have confirmed our customs paperwork!

Australian, New Zealander and Asian backers: We're going to be sending your parcels out from Aetherworks, to reduce the risk of damages and other issues. We're expecting this will take another 3-4 weeks from the books landing in the US, but we will keep you posted and try to reduce that time if we can.

TELL US ABOUT YOUR PARCELS

We want to thank everyone who's shared pictures and thoughts about the books, dice, screens, cards and coins on social media so far. It's incredibly exciting for us to share in your joy as things arrive! Please keep them coming as the parcels land - you can tag us (RR&D, Kieron and/or Stephanie) particularly on Twitter, Facebook and Instagram, and please use the #DIERPG hashtag if you're happy for us to retweet, repost or otherwise share what you've posted.

LISTEN TO DIE

By which we mean: there’s a bunch of new or upcoming DIE RPG actual plays you can watch and/or listen to.

Cannibal Halfling have just finished their three-game playthrough (you can listen here from the start) and Fogo na Dungeon are doing one in Brazilian Portuguese.

My First Dungeon have gone all out with their AP. They’re up to episode four and it’s all good stuff - every character has their own theme tune, even! - so you should give it a listen from Session Zero. (Or Session One if you want to skip the character gen, but it’s worth a go.)

Kieron and Grant went on the show to discuss how to make the most of the game, too, and you can listen to that here.

TILL NEXT TIME

Maz, Kieron, Stephanie, and everyone at RR&D xoxo

Fulfillment update, AP extravaganza
almost 2 years ago – Thu, Apr 13, 2023 at 01:47:28 AM

I have some news from Maz, our logistics expert, with regards to your books:

- UK, EU, Africa, South America and Middle East backers: you should be receiving shipping checks this week, and we expect most will go out on Friday with your books actually going in the post early next week as confirmations arrive. Orders with GM dice may ship a little later in the batch: our team is doing quality checks on the boxes before they depart as we've seen some issues with the glue strips and we don't want your first experience of the dice to be a broken box.

- The rest of the books will be arriving at port in the US on or around May 14, and from there we expect it to take another one to two weeks to clear customs and make the road trip to our warehouse in Tennessee. So, for folks in the US and Canada, we'll wait until we have confirmation the books have disembarked safely and will then lock addresses so the team can get everything ready to go as soon as the boat's landed.

- Folks in Central America and the Caribbean: because of the long boat trip, we will likely get your parcels sent out in a second tranche from the UK, departing 2-3 weeks after the first batch have gone. That will also catch late pre-orders. Your addresses will lock in couple of weeks, with 48 hours notice so you can change them if you need to.

- Folks in Australia, New Zealand and Asia: we are discussing direct fulfillment with Aetherworks, but if that doesn't pan out, your books will go out from the US. We'll update you once we have the details confirmed, but assume we will also lock your addresses around May 14.

---

While we've got you, My First Dungeon are in the process of running an actual play campaign of DIE, and they've pulled out all the stops. Each character even has their own theme tune, for heaven's sake. If you'd like to hear more you can do so by searching for My First Dungeon wherever you get your podcasts, or clicking on this here link.

That's all for now. More news as and when we know it.

- Grant

UK, EU, Africa and S America - look out for an address confirmation email
almost 2 years ago – Thu, Apr 06, 2023 at 02:19:50 AM

FOLKS,

We're GETTING there. Books are being ferried across this great globe of ours towards you as we speak.

In fact, backers in the UK, Europe, Africa, and South America should keep an eye pointed at their inboxes because our distributor is due to send out address confirmation emails soon. You don't have to do anything with the email at all assuming they're confirming the correct address - if not, get in touch.

That's all for now. More news for US and Asia backers as it happens.

- Grant